Simple, Transparent & Scalable Pricing
Flexible Pricing That Grows With Your Business
EVERY PLAN INCLUDES
Everything You Need to Launch, Engage & Grow
BEFORE YOU START
Channel Activation Requirements
Before activating a messaging channel, please ensure you have the required documents ready. Activation timelines may vary depending on provider verification. Review the required documents before requesting channel activation. Our team will assist you throughout the verification process.
Required
✔ Company Registration
✔ PAN Card
✔ DLT Registration (PE)
✔ DLT Header & Template
⏱ 1–3 Business Days
Required
✔ Company Registration
✔ PAN Card
✔ Business Website
✔ Privacy Policy &Terms & Conditions
✔ Opt In Form
⏱ 3–7 Business Days
Required
✔ Company Registration & PAN Card
✔ Business Website
✔Meta Business Page
✔ Business Phone Number
✔ API Phone Number
⏱ 2–7 Business Days
Required
✔ No Mandatory Documents
✔ KYC may be requested
✔ Use Case Approval (if applicable)
⚡ Usually Instant
Required
✔ Verified Domain
✔ Sending Subdomain (Recommended)
✔ DNS Maping(For Connecting Domain)
⚡ Usually Instant
✔ Provider approval required
✔ Timelines may vary
✔ Additional documents may be requested
✔ Our team assists throughout onboarding
Why Choose Us
More Than Pricing—A Platform That Grows With Your Business
Flexible pricing based on communication channels, usage, and business requirements.
Start small and expand effortlessly as your customer base and messaging volume grow.
Your customer data remains protected with strict security, encryption, and role-based access controls.
Clear usage reports, predictable pricing, and no hidden charges.
Expert onboarding, technical guidance, and priority support to maximize your ROI.
Access continuous feature enhancements, AI capabilities, and platform innovations without switching providers.
Common Questions
Most Popular Questions
Is there any monthly platform subscription?
No. PingPilot does not charge any monthly platform subscription. Simply recharge your wallet and start using the platform immediately.
Are there any setup or onboarding charges?
No. All plans include zero setup charges and zero platform activation fees, allowing you to get started without any upfront implementation cost.
How does wallet recharge work?
Choose a plan, recharge your wallet, and the recharge amount is credited to your PingPilot wallet. Messaging charges are deducted only when messages are sent.
Do I receive bonus wallet credits?
Yes. Higher recharge plans include bonus wallet credits, giving you additional messaging value at no extra cost.
Example:
- Scale – ₹500 Bonus
- Business Pro – ₹1,000 Bonus
- Business Elite – ₹1,500 Bonus
What happens if my wallet balance becomes zero?
Campaigns pause automatically once the wallet balance is exhausted. Simply recharge your wallet to continue messaging without losing your data or configurations.
Can I upgrade my plan anytime?
Yes. You can upgrade to a higher wallet recharge plan at any time to receive better messaging rates, higher bonuses, and additional platform features.
Are messaging charges different for each plan?
Yes. Larger wallet recharge plans unlock lower per-message pricing for RCS, SMS, and WhatsApp, helping businesses reduce communication costs as they scale.
Which communication channels are available?
PingPilot currently supports RCS Business Messaging, SMS, and WhatsApp Business. Email Marketing and Voice Campaigns will be available in upcoming releases.
Can I add more users to my account?
Yes. Additional platform users and manager roles can be added anytime through affordable monthly add-ons without changing your existing plan.
Can I integrate PingPilot with my CRM or existing software?
Yes. CRM integrations, custom APIs, and webhook integrations are available. Enterprise customers can also request custom integration services based on business requirements.
Are chatbot and automation features included?
Yes. Every plan includes chatbot capabilities, with higher plans supporting additional chatbot flow steps, advanced automation, customer journeys, and intelligent workflow management.
Is my customer data secure?
Absolutely. Customer data is protected using enterprise-grade security, role-based access controls, encrypted communication, and strict privacy practices. Your uploaded customer database remains isolated from PingPilot Audience Intelligence.
Is there any long-term contract or lock-in period?
No. PingPilot follows a flexible wallet-based model with no mandatory long-term contracts. Recharge whenever required and scale your usage according to your business needs.
Which plan is right for my business?
- Launch – Best for startups and small businesses beginning customer engagement.
- Scale – Ideal for growing businesses managing multiple campaigns.
- Business Pro – Designed for organizations requiring automation, analytics, and advanced customer journeys.
- Business Elite – Built for enterprises needing premium support, advanced workflows, dedicated management, and large-scale communication.